Shipping policy
Here's a clean shipping policy for Calverne:
Shipping Policy
Last Updated: May 4, 2026
Processing Time
All Calverne products are made to order. Once your order is placed, please allow 2–5 business days for production before your item is shipped. Orders are not processed on weekends or holidays.
Shipping & Delivery
Once your order has been fulfilled and handed off to the carrier, estimated delivery is typically within 1–2 weeks. Please note that this is an estimate only — delivery times are not guaranteed and may vary depending on your location, carrier delays, customs processing, or other circumstances outside of our control.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Tracking updates may take up to 24–48 hours to reflect after your label is created.
International Shipping
We ship internationally. International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the sole responsibility of the customer. Calverne has no control over customs processing times, which may cause additional delays beyond the estimated delivery window.
Lost or Delayed Packages
If your tracking shows no movement for an extended period or your package appears to be lost, please contact us at calverne.brand@gmail.com and we will do our best to assist you. Calverne is not responsible for carrier delays or packages lost in transit, but we will work with you to find a resolution wherever possible.
Incorrect Address
Please ensure your shipping address is correct before completing your order. Calverne is not responsible for orders delivered to an incorrectly provided address. If you notice an error after placing your order, contact us immediately at calverne.brand@gmail.com and we will do our best to correct it before fulfillment begins.
Questions?
Reach out to us anytime at calverne.brand@gmail.com — we're happy to help.